Mentigo Home

Privacy Policy

Last updated:

This policy explains what Mentigo ("we", "us") collects, why, and the control you have over it. We aim to collect as little as we need and to keep it safe. We handle personal information in line with the Australian Privacy Principles, and we honour the access/deletion rights described below regardless of where you live.

What we collect

DataWhy
Email & password (stored hashed)To create and secure your account.
Onboarding survey & profile (name, goals, focus areas, tone)To personalise your journey and your Mentigo. Some of this can be sensitive, so we only use it to run the Service.
Your chats with MentigoTo hold a conversation and remember context. Sent to our AI provider to generate replies.
Journey, goals, coins, streaks, focus sessions, gamesTo run the app's features and track your progress.
Content you post (photos, videos, messages, bets)To show it to you and the friends you share with.
Basic technical/usage dataTo keep the Service working and secure.

Who we share it with (sub-processors)

We don't sell your data. We share it only with services that help us run Mentigo:

  • OpenAI — processes your chat messages to generate the AI's replies.
  • Stripe — processes payments if you subscribe (we never see your full card details).
  • Render — hosts the app and stores its data.

The AI companion

Your Mentigo is powered by AI. Messages you send are processed to generate a response. Please don't share information you wouldn't want processed this way. The AI is not a human and its replies are general support, not professional advice.

How long we keep it

We keep your data while your account is active. When you delete your account, we delete your personal data from our live systems (see below). Backups, if any, age out over time.

Your rights & choices

  • Access & export — download a copy of your data from Settings → Privacy & data.
  • Delete — permanently delete your account and personal data from Settings → Privacy & data. This can't be undone.
  • Correct — update your profile any time, or contact us.

You can also email us to make any of these requests.

Security

Passwords are stored hashed, traffic is encrypted in transit (HTTPS), and access to data is limited. No system is perfectly secure, but we take reasonable steps to protect your information and will notify you and the relevant authority if a serious data breach occurs, as required by law.

Children

Mentigo is not for anyone under 16. We don't knowingly collect data from children under 16; if we learn we have, we'll delete it.

International users

We're based in Australia and our providers may process data in other countries (e.g. the US). By using Mentigo you consent to this transfer, handled with appropriate safeguards.

Changes

We'll update this policy as the app evolves and note the "last updated" date above.

Contact

Privacy questions or requests: hello@amigo.app.

Terms of Service →